This forum is for general questions about extensions for Joomla! version 1. Ok, so after being on the osTicket forum since July 2009 I’ve noticed that one big MOD that everyone wants and never fully gets is reporting. Currently there is no plan to upgrade, but if this issue was solved in later releases please suggest osTicket. I used THIS site for instalation instructions.
The Ticket creation form allows users to upload files along with queries. osTicket is a widely-used open source support ticket system. Osticket download old version x (specifically I was on 1.